Get in Touch With Our Team
We are here to help. Whether you have a question, a suggestion, or simply want to share your thoughts, this page explains how to reach us and what to expect when you do.
Why Contact Us?
There are many reasons you might want to get in touch, and all of them are welcome. Here are some of the most common:
- You spotted something on the site that does not look right
- You have a topic suggestion you would like us to cover
- You want to flag a concern about the accuracy of our content
- You have a general question and are not sure where else to turn
- You would like to discuss a potential collaboration or contribution
No question is too small. We read every message we receive and aim to respond in a way that is genuinely useful, not just a standard reply.
How to Reach Us
The most reliable way to contact our team is by email. We monitor our inbox regularly and aim to reply within two working days. For more complex queries, it may take a little longer, but we will always acknowledge your message promptly.
Send your message to: info@marquessexeter.co.uk
When writing to us, it helps to be as clear as possible about what you are asking or reporting. If you are pointing out an error, letting us know the page title or web address makes it much easier for us to locate and review the relevant content quickly.
What Happens After You Write to Us?
Once your message arrives, a real member of our team reads it. We do not use automated filters that discard messages based on keywords. Every enquiry is treated with the same level of attention, regardless of how straightforward or involved it might be.
If your message requires input from a specific person on our team, we will pass it along internally and follow up with you directly. You will not be bounced between departments or left waiting without an update.
A Note on Response Times
We operate Monday to Friday. Messages sent over the weekend will be picked up at the start of the following working week. We appreciate your patience and will always do our best to be helpful, honest, and timely in our replies.